Channels12 min read
Business SMS for Sales Teams: Set Up Texting That Turns Inquiries Into Bookings
Set up business SMS that takes replies: pick the right number, register it, get consent right and answer every new inquiry by text within minutes.
Read the full guide- Inquiry follow-up needs two-way business SMS: a local, toll-free or text-enabled landline number that accepts replies. An alphanumeric sender ID shows your name, but recipients cannot answer it.
- In the US, a 10-digit business number must be registered for A2P 10DLC, and a toll-free number must pass verification before it can text the US or Canada.
- Under CTIA's US guidelines, replying to a lead who texted you first needs no extra permission, a form lead should agree to texts about their request, and promotional texts need express written consent.
